Terms of service
This website is operated by MIRIS LJILJANA (MLJ) PTY LTD (697 339 763). Throughout the site, the terms “we”, “us” and “our” refer to Miris Ljiljana.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional terms, conditions and policies referenced on our website.
Please read these Terms of Service carefully before using our website. If you do not agree to these terms, you should not access the website or purchase from us.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your country, state or territory of residence, or that you have permission from a parent or guardian to use this website.
You must not use our products or website for any unlawful or unauthorised purpose.
You must not attempt to interfere with the security, functionality or operation of our website.
2. Products and Availability
Miris Ljiljana sells apparel and related products inspired by Bosnian identity, heritage and culture.
We make reasonable efforts to display our products, colours, images, descriptions, sizing and pricing as accurately as possible. However, we cannot guarantee that your device’s display will accurately show the exact colour or appearance of the product.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders where necessary, including where an item is unavailable, incorrectly priced, or listed in error.
3. Sizing and Product Information
Customers are responsible for checking product descriptions, size guides and order details before placing an order.
Sizing may vary slightly between products, styles and manufacturers. Any size guide provided is a general guide only.
If you are unsure about sizing, please contact us before placing your order at hello@mirisljiljana.com.
4. Orders
When you place an order through our website, you are making an offer to purchase the selected product/s.
We reserve the right to accept or reject an order for any reason, including but not limited to product availability, payment issues, suspected fraud, incorrect pricing, incorrect product information, or shipping restrictions.
Once your order is accepted, you will receive an order confirmation email.
Please ensure that your contact, billing and shipping information is accurate. We are not responsible for delays, losses or failed deliveries caused by incorrect or incomplete information provided at checkout.
5. Prices and Payment
All prices are displayed in AUD (Australian Dollars), unless otherwise stated.
Prices are subject to change without notice.
We accept payment through the payment methods displayed at checkout, which may include credit card, debit card, PayPal, Shop Pay or other third-party payment providers.
By submitting payment information, you confirm that you are authorised to use the selected payment method.
6. International Orders, Duties and Taxes
We may sell and ship products to customers outside Australia.
For international orders, you may be required to pay customs duties, import taxes, VAT, handling fees or other charges imposed by your country or region. These charges are not included in the product price or shipping cost unless clearly stated at checkout.
Customers are responsible for any customs duties, taxes or import charges that may apply.
We are not responsible for delays caused by customs processing or local delivery authorities.
7. Shipping and Delivery
Shipping times shown on our website are estimates only. Delivery times may vary depending on your location, the shipping provider, customs processing, public holidays, peak periods and other factors outside our control.
Once an order has been handed to the shipping carrier, delivery is handled by the carrier or relevant postal service.
We are not responsible for delays outside our reasonable control, but we will do our best to assist where possible.
For more information, please refer to our Shipping Policy.
8. Pre-Orders
From time to time, we may offer products for pre-order.
Pre-order items are not available for immediate shipping. Estimated production and shipping times will be provided on the product page or at checkout where possible.
By purchasing a pre-order item, you acknowledge that delivery timeframes are estimates and may change due to production, supplier, shipping or customs delays.
If there is a significant delay with your pre-order, we will contact you with an update.
Pre-order cancellations or refunds for change of mind may not be available once production or fulfilment has started, unless required by law.
9. Returns and Refunds
Returns and refunds are handled in accordance with our Return and Refund Policy.
Nothing in these Terms of Service or our Return and Refund Policy is intended to exclude, restrict or limit any rights you may have under Australian Consumer Law or any other applicable consumer protection laws.
As Miris Ljiljana is an Australian business, Australian Consumer Law may apply to purchases from our store. Customers may also have rights under consumer protection laws in their country or region.
Where required by applicable law, customers may be entitled to a repair, replacement, refund or other remedy if an item is faulty, not as described, incorrect, or does not meet consumer guarantees.
The ACCC explains that consumer guarantees are basic rights consumers have when buying products or services, and that remedies may include repair, replacement or refund depending on the issue.
10. Discount Codes and Promotions
Discount codes, promotional offers and sales may be subject to additional terms and conditions.
Discount codes cannot be applied after an order has been placed unless we agree otherwise.
We reserve the right to modify, suspend or cancel promotions at any time.
11. Intellectual Property
All content on this website, including but not limited to logos, designs, artwork, graphics, text, photographs, product names, brand names and website layout, is owned by or licensed to Miris Ljiljana, unless otherwise stated.
You must not copy, reproduce, distribute, modify, upload, publish, sell or use any part of our website, branding, designs or content without our prior written permission.
12. Cultural Designs and Brand Content
Miris Ljiljana’s designs are inspired by Bosnian identity, heritage and cultural symbolism.
You may not copy, reproduce, imitate or commercially use our original designs, artwork, graphics, product concepts, logos or branding without our written permission.
13. User Comments, Reviews and Submissions
If you submit reviews, comments, photos, feedback, ideas or other content to us, you agree that we may use, reproduce, edit and share that content for business, marketing or promotional purposes, unless you tell us otherwise.
You must not submit content that is unlawful, offensive, defamatory, misleading, abusive, discriminatory, or infringes another person’s rights.
We reserve the right to remove or refuse any content at our discretion.
14. Third-Party Tools and Links
Our website may include links to third-party websites, apps, services or payment providers.
We are not responsible for the content, accuracy, policies, security or practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and policies.
15. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you agree that we may collect, use and disclose your personal information as described in our Privacy Policy.
16. Errors, Inaccuracies and Omissions
Sometimes there may be information on our website that contains errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times or availability.
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information where necessary.
If we discover an error after you place an order, we may contact you to correct the issue, cancel the order, or offer an alternative solution where appropriate.
17. Prohibited Uses
You must not use our website or products:
- for any unlawful purpose;
- to infringe our intellectual property rights or the rights of others;
- to submit false or misleading information;
- to upload viruses, malware or harmful code;
- to collect or track personal information of others;
- to interfere with the security or operation of our website;
- to harass, abuse, insult, harm, defame, discriminate or threaten others; or
- for any obscene, offensive or immoral purpose.
We reserve the right to restrict or terminate access to our website if you breach these terms.
18. Limitation of Liability
To the maximum extent permitted by law, Miris Ljiljana is not liable for any indirect, incidental, special or consequential loss arising from your use of our website, products or services.
Nothing in these Terms of Service excludes, restricts or limits any consumer rights, guarantees or remedies that cannot be excluded under Australian Consumer Law or other applicable laws.
The ACCC has warned businesses to avoid unfair or misleading terms that suggest consumer rights do not apply, so this limitation should not be read as removing rights customers have by law.
19. Indemnity
You agree to indemnify and hold harmless Miris Ljiljana from any claim, loss, damage, liability or expense arising from your breach of these Terms of Service, your misuse of our website, or your violation of any law or third-party rights.
20. Changes to These Terms
We may update, change or replace any part of these Terms of Service by posting updates to this page.
The version published on our website at the time of your purchase will apply to your order.
It is your responsibility to check this page periodically for changes.
21. Governing Law
These Terms of Service are governed by the laws of Victoria, Australia, unless otherwise required by applicable consumer protection laws.
Customers may also have rights under the laws of their country, state or region.
22. Contact Information
Questions about these Terms of Service can be sent to us at:
Miris Ljiljana
Email: hello@mirisljiljana.com
Location: Australia